Returns & Exchanges
We offer a 30-Day Money Back Guarantee. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase.
Please follow these 3 steps to prepare your return:
- Send us email with information: order id, return/exchange reason, comments. We will send your return label and return address. （RMA）
- Place the item(s) in the original packing and seal the parcel securely.
- Drop off your package at the local post office.
You will need to pay the return shipping fees.
Once your items have been returned your exchange or refund will be completed.
As our item(s) will be shipped from Amazon U.S. warehouses, you need return item(s) to Amazon U.S. warehouses. For example:
Customer Returns - Returns Department
3837 Bay Lake Trail
Las Vegas NV 89030
We will generate a return merchandise authorization (RMA) & you will get return shipping label & instructions.